Immediate steps to take after a loss to your home and/or property:

  • Look for potential safety risks.
  • Take reasonable steps to prevent further damage.
  • If the loss was caused by theft, notify the police.
  • Make a written list of what was damaged, destroyed or stolen (write down any info you can remember about the property).
  • If a credit card has been stolen, notify the issuing financial institution immediately.
  • Keep an accurate record of repair expenditures.
  • Separate items that can be cleaned or repaired.
  • Check with your claims representative before discarding any items you plan to claim as damaged.
  • Review your policy for specific coverage information.