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Meet Our Staff

Your Boone County customer service representatives are here to serve you.

Betty RileyBettie Riley
Having been a Customer Service Representative (CSR) for Boone County Farm Bureau since 1985 is something Bettie takes great pride in, and her particular field of interest is property insurance.  Making sure her customers get the kind of coverage they need, and the kind of service they deserve, is her number one priority. She also works with the KY Farm Bureau Federation on membership issues and programs as County Office Secretary of the Boone County Farm Bureau Federation and was recognized as Membership Secretary of the Year for 1992-1993.  Needless to say, she takes her responsibilities seriously. When not “on the job” Bettie, a graduate of Boone County High School, enjoys scrap booking, ceramics, reading and, of course, watching NASCAR.  But most of all, she loves the company of her husband, two daughters and five grandchildren. 


Marcy LillyMarcy Lilly
Having only been a Customer Service Representative at the Burlington Agency for five years, Marcy is one of the younger members of the staff. But she has life-long roots in Northern Kentucky and loves helping customers, many of whom are personal friends. And Marcy will tell you it’s that personal connection that makes being a part of the Boone County Farm Bureau team so special. When she’s not busy at work, Marcy and her husband enjoy spending time with their family, especially the five grand babies. She also enjoys fishing, curling up with a good book and hanging out with her faithful pooch, Rudy.

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