Information Technology is composed of four areas of responsibility: Computing and Network Services, eBusiness and Enterprise Architecture, Business Application Delivery for Claims Administration and Financial Services, and Business Application Delivery for Policy Administration.
Computing and Network Services is responsible for IT infrastructure including; field IT support, mainframe systems, open systems (Windows server based platform), data/voice communications, IT security, the Help Center and IT Operations.
eBusiness and Enterprise Architecture is responsible for designing and implementing Internet websites, office automation support, and Enterprise Architecture of automated systems including testing, quality assurance, and data architecture.
Business Application Delivery – Claims Administration and Financial Services is responsible for supporting the data processing needs of the Claims and Accounting business units.
Business Application Delivery – Policy Administration is responsible for the system design, analysis, development, implementation and ongoing production support of all policy related applications.