- August 09, 2010
I wanted to say thank you for the prompt service I received on my claim. I turned the claim in on a Monday and the adjuster was here on the following Thursday. The office staff was very friendly and helpful and that is always nice to experience. The adjuster was very thorough with his inspection. He also was friendly but very professional. He as well as the office staff were a class act in making me feel at ease. I received my check in less than two weeks from the date that I filed my claim.
My many thanks to Farm Bureau for your service.
- January 07, 2010
Just wanted to take a moment to tell you that Tara has been great to work with. She has really helped us out with the transition to the multi-auto policy. For every question that I had, she had a great answer. She seemed to speak with a smile! No kidding, I could tell!
What a sincere pleasure it has been to work with her. Great job in finding her!
- May 20, 2009
We had an incident in our kitchen this past spring…Farm Bureau and the contractor stepped in and completely took over the situation, taking the load off of us. You guys made it a painless situation. I’ve only had two past experience with insurance companies, and all the adjuster could do was make me cry. It was terrible, but you guys were AWESOME! I had no idea there were insurance companies out there that actually took care of their customers. We are truly Farm Bureau believers…I tell everyone how great you treated us.
- May 06, 2009
Dear Farm Bureau,
A big thank you to Kentucky Farm Bureau of Morganfield for taking care of us during the unexpected recent storms. First, the ice storm resulting in food loss replacement and second, the golf ball-like hail resulting in major home repair. We were prepared for neither of these events.
Though many small town businesses are turning corporate (making it necessary to call out of town for assistance), I was able to call my local Farm Bureau agent (Mark Powell's) office and talk to Tara, from my home town—both of whom obvioiusly and genuinely care for folks here in Union County. This must be taught throughout the company, as the adjusters sent, a nice couple from Dallas, Texas who seemed to care just as much, took the time necessary to locate all damages. We were amazed and very pleased, and felt that premiums paid had finally paid off.
I would, and have, encouraged anyone I know to call Farm Bureau for their insurance needs based on these and past experiences with Mark and his staff. I've heard horror stories from friends who did not weather the storm as well as we did with their insurance companies. We can attest first hand: You can count on Farm Bureau of Union County to work for you. Farm Bureau definitely "Worked for Us" when we needed them most during tough economic times.
Ann Thomas McGregor
- March 24, 2009
I'd like to let you know that your adjuster, John, took great care of me during my recent ice storm claim. His service was very prompt and professional and he went out of his way to make sure my claim was taken care of in a timely manner. I am completely satisfied with (Kentucky) Farm Bureau and I highly recommend (Kentucky) Farm Bureau to anyone for their insurance needs.
Thanks for such great service.
- March 27, 2008
As a seasoned adjuster, I would like to commend you and your staff for being such a professional firm. I have never had the privilege of working with such wonderful people. You are a wonderful team to work with and your customers are very lucky. I have seen the good and the bad of the insurance business, and your group was a breath of fresh air. I appreciate all of the help that you, Brad, Stephanie, Tara, Wendy, and Jennifer offered. You were the most qualified team of insurance professionals that I have had the pleasure to work with. I look forward to working with you and Kentucky Farm Bureau in the future.
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