Henderson County Testimonials - Belinda Dicus
- March 12, 2009
The loss of power due to the January ice storm kept me from my home for 11 days. The day my electricity was restored, I arrived home to find half of my home in water and everything in my refrigerator ruined.
I phoned your office the next day. A member of your staff filed a claim for me immediately. She also advised me to contact a contractor (provided a name and phone number) to remove the carpets and padding, to check the floors for damage, and start the drying process to prevent mold. She phoned several times that day to advise me of the status of my claim, the phone number of the claim department and an approximate time an adjustor would be at my home. After the adjustor evaluated the damage, a check was in the mail within a few days.
The kind help and understanding I received from you and your staff will always be fondly remembered and is what makes Henderson Kentucky Farm Bureau #1. A heartfelt thanks to you and your staff from a very satisfied customer.
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