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2009


Belinda Dicus
  • March 12, 2009

The loss of power due to the January ice storm kept me from my home for 11 days. The day my electricity was restored, I arrived home to find half of my home in water and everything in my refrigerator ruined.

I phoned your office the next day. A member of your staff filed a claim for me immediately. She also advised me to contact a contractor (provided a name and phone number) to remove the carpets and padding, to check the floors for damage, and start the drying process to prevent mold. She phoned several times that day to advise me of the status of my claim, the phone number of the claim department and an approximate time an adjustor would be at my home. After the adjustor evaluated the damage, a check was in the mail within a few days.

The kind help and understanding I received from you and your staff will always be fondly remembered and is what makes Henderson Kentucky Farm Bureau #1. A heartfelt thanks to you and your staff from a very satisfied customer.

Belinda Dicus

 
Robbie Mills
  • February 28, 2009

Service is very important to me. Farm Bureau Insurance gives service from the beginning to the end of the insurance process. They work hard to give me a premium that pleases my pocketbook, while working quickly to resolve any claim I may incur. Farm Bureau Insurance is as concerned about service as I am.

-Robbie Mills

 
Donna Murray
  • February 10, 2009

We would like to express our appreciation to your for the wonderful job done by all after our recent fire. The prompt attention to our every need and the restoration of our home and office was done in an efficient and timely manner. We can never really express (how grateful we are) to all concerned for the good job that was done.

-Donna Murray

 
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